Privacy Policy

1. Introduction

Sanctuary is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services. This includes personal information such as your name, email address, phone number, and other details you provide voluntarily. Additionally, we may collect technical data, including your IP address, browser type, device information, and analytics data through cookies and similar technologies. Information about how you interact with our services, such as pages visited and features used, may also be gathered.

3. How We Use Your Information

Your information is used to provide, maintain, and improve our services. This includes facilitating communication regarding updates, support, and inquiries, personalizing your experience to deliver relevant content, and complying with legal obligations while enforcing our terms of service.

4. Sharing Your Information

We may share your information with trusted third-party service providers who assist in delivering our services. Additionally, information may be disclosed to comply with legal obligations, respond to lawful requests by public authorities, or to protect our rights, property, and safety, as well as that of our users and the public.

5. Data Retention

Your information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

6. Data Security

We employ advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet is entirely secure, we are committed to implementing robust protections to minimize risks.

7. Your Rights

You have the right to access and review your personal data, request corrections if inaccurate or incomplete, and request deletion of your data, subject to legal and contractual restrictions. Additionally, you may withdraw consent where processing is based on consent or lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Cookies and Tracking Technologies

Cookies and similar technologies are used to enhance your experience, analyze usage patterns, and deliver tailored content. You may manage your preferences through browser settings or our cookie management tool.

9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with the effective date. We encourage you to review the policy periodically to stay informed of any updates.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us via our contact page.